--- title: How do I find my download code? description: When you purchase a download product you get immediate access to the digital product. You will find the link on the Thank You page or in the physical book when it arrives. --- [Skip to content](https://help.musicplay.ca/how-do-i-find-my-download-code#main-content) English Show submenu for translations [Contact Us](https://help.musicplay.ca/kb-tickets/new?hsLang=en) ![](https://help.musicplay.ca/hs-fs/hubfs/2-Musicplay-Tier2-Outline-CMYK.png?width=200&height=150&name=2-Musicplay-Tier2-Outline-CMYK.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://help.musicplay.ca/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.musicplay.ca/?hsLang=en) 2. [Downloads](https://help.musicplay.ca/downloads?hsLang=en) 3. [Accessing my Downloads](https://help.musicplay.ca/downloads?hsLang=en#accessing-my-downloads) # How do I find my download code? ## When you purchase a download product you get immediate access to the digital product. You will find the link on the Thank You page or in the physical book when it arrives. ### How to Access Your Downloads After Purchase #### Thank You Page There are three ways to access your downloads after a Musicplay purchase: via the Thank You page, via your confirmation email, or via the download code included in your printed resource. After completing your purchase, a Thank You page appears with a download button. Click the download button to be redirected to the downloads site, where you can access your resource.  ![Screenshot 2026-06-05 at 10.08.40 AM](https://help.musicplay.ca/hs-fs/hubfs/Screenshot%202026-06-05%20at%2010.08.40%20AM.png?width=670&height=253&name=Screenshot%202026-06-05%20at%2010.08.40%20AM.png) Having trouble downloading the resource? See our [troubleshooting guide](https://help.musicplay.ca/two-ways-to-download-resources?hsLang=en). #### Email After your purchase, you will receive two emails: one with an official invoice and one with a link to view your order. Click the link in the order confirmation email to return to your order page and access the download button. ![Screenshot 2026-06-05 at 10.11.39 AM](https://help.musicplay.ca/hs-fs/hubfs/Screenshot%202026-06-05%20at%2010.11.39%20AM.png?width=519&height=377&name=Screenshot%202026-06-05%20at%2010.11.39%20AM.png) ### In your Printed Resource![](https://cdn.downloads.musicplay.ca/secure/app/uploads/2021/06/17162411/Screen-Shot-2021-06-17-at-10.23.37-AM.png?Expires=1641989912&Signature=WA3v0IkPCHNAaXJvPBl9JpjeT4x6wWVafmC1JRE3VKeB5eb~JjJsfj6USTjbeSM84pEi5YwOmGSVDV5pREOcw-PrL72kq6LfyizbtXYZnIP-NOzJw0wH5EbcBy1TDBAfDLczMKhAHX8C94UE5JSpcdXI1LUzcR0w2hl6zk7~OfyhjQJEaNCV5SULVmXPVWtUo6JOodsv0D58KsjQ8gr0ZDt98Pq64Vmu~sZj7y1T2QklFQyO1GQwCiCsEQFDPlweqlXFpXG309V5ZkgBrXxy8gLA1TmPriDDFvpTsyi06LsaI5c~qliRxOHia3v0oFXU9O1sITzwc1qrCRSZPuGs~Q__&Key-Pair-Id=APKAJFY4SJ6JAQ4ZJBIQ) If you have a printed book, you will find your download code on the inside front page. ![Download code in printed book](https://help.musicplay.ca/hs-fs/hubfs/Download%20code%20in%20printed%20book.png?width=629&name=Download%20code%20in%20printed%20book.png)   Enter the "Download Code" in the boxes at the top of the page on the [downloads site](https://downloads.musicplay.ca). ![writing-the-code](https://help.musicplay.ca/hs-fs/hubfs/writing-the-code.png?width=500&name=writing-the-code.png) ### Lost or missing download code If none of the methods above work, please email an invoice or proof of purchase to our [office team](mailto:orders@musicplay.ca). If you don’t have an invoice, please include your full name, email address, and any other helpful details — such as your school or organization name (if applicable), the order date, or the product name — so we can locate your order. Please allow 1–2 business days for a response. - [MusicplayOnline](https://help.musicplay.ca/musicplayonline?hsLang=en#main-content) - [Technical](https://help.musicplay.ca/musicplayonline?hsLang=en#technical) - [Account](https://help.musicplay.ca/musicplayonline?hsLang=en#account) - [Features](https://help.musicplay.ca/musicplayonline?hsLang=en#features) - [Curriculum](https://help.musicplay.ca/musicplayonline?hsLang=en#curriculum) - [MusicplayOnline Subscription](https://help.musicplay.ca/musicplayonline?hsLang=en#musicplayonline-subscription) - [Get Started](https://help.musicplay.ca/musicplayonline?hsLang=en#get-started) - [Musicplay Store](https://help.musicplay.ca/musicplay-store?hsLang=en#main-content) - [Packages](https://help.musicplay.ca/musicplay-store?hsLang=en#packages) - [Account/Billing](https://help.musicplay.ca/musicplay-store?hsLang=en#account-billing) - [Musicplay Workshops](https://help.musicplay.ca/musicplay-workshops?hsLang=en#main-content) - [Connection Issues](https://help.musicplay.ca/musicplay-workshops?hsLang=en#connection-issues) - [Professional Development Certificates](https://help.musicplay.ca/musicplay-workshops?hsLang=en#professional-development-certificates) - [Account](https://help.musicplay.ca/musicplay-workshops?hsLang=en#account) - [Summer Symposium](https://help.musicplay.ca/musicplay-workshops?hsLang=en#summer-symposium) - [Downloads](https://help.musicplay.ca/downloads?hsLang=en#main-content) - [Accessing my Downloads](https://help.musicplay.ca/downloads?hsLang=en#accessing-my-downloads) - [Musicplay Accounts](https://help.musicplay.ca/musicplay-accounts?hsLang=en#main-content) - [Password Updates and Recovery](https://help.musicplay.ca/musicplay-accounts?hsLang=en#password-updates-and-recovery) [![Chill listening crop-3](https://help.musicplay.ca/hubfs/musicplay-by-themes-logo.svg "Chill listening crop-3")](https://musicplay.ca) [Contact Us](https://help.musicplay.ca/kb-tickets/new?hsLang=en) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, Themes & Variations Musicplay