How do I reset my Musicplay Workshops password?

If you are unable to log in to your Musicplay Workshops account, here are a few things to try before resetting your password:

1. Try an alternate email address that the account may be registered under.
2. Check your saved credentials. If your email address and password are automatically filled in by your browser, it may be using outdated or incorrect details. Try clearing the saved credentials and entering them manually.

I forgot my password

You can navigate directly to https://accounts.musicplay.ca/forgot-password  and follow the steps in the form.

If you haven’t received a password reset email within 30 minutes, our email to you has been caught in a spam filter. Please check your spam folder and if there’s still nothing there, contact us and we will reset your password.

How do I reset my password when I'm logged in?

1. In the top right-hand corner, click the green My Account button. A dropdown menu will appear.
2. Click on "Edit Profile".
3. At the top just under profile information you will see a toggle that looks like:

Toggle it to the right, then scroll down the page until you see Change your Password. Choose a strong, memorable password. Once you save your new password, you will be automatically logged out and prompted to log back in.