---
title: How do I reset my Musicplay Workshops password?
description: Your Musicplay Workshops password is the same as your MusicplayOnline password.
---
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1. [Help Center](https://help.musicplay.ca/?hsLang=en)
2. [Musicplay Workshops](https://help.musicplay.ca/musicplay-workshops?hsLang=en)
3. [Account](https://help.musicplay.ca/musicplay-workshops?hsLang=en#account)
# How do I reset my Musicplay Workshops password?
## Your Musicplay Workshops password is the same as your MusicplayOnline password.
## Can't log in to Musicplay Workshops?
If you are unable to log in to your Musicplay Workshops account, here are a few things to try before resetting your password:
1. Try an alternate email address that the account may be registered under.
2. Check your saved credentials. If your email address and password are automatically filled in by your browser, it may be using outdated or incorrect details. Try clearing the saved credentials and entering them manually.
### Forgot your password?
You can navigate directly to [https://accounts.musicplay.ca/forgot-password](https://accounts.musicplay.ca/forgot-password) and follow the steps in the form.
If you haven’t received a password reset email within 30 minutes, it may have been caught in a spam filter. Please check your spam folder and if there’s still nothing there, [contact us](https://help.musicplay.ca/kb-tickets/new?hsLang=en) and we'll reset it for you. We aim to respond within one business day.
### How do I reset my password when I'm logged in?
1. In the top right-hand corner, click the green **My Account** button. A dropdown menu will appear.
2. Click on "[Edit Profile](https://workshops.musicplay.ca/dashboard/edit-profile/)".
3. At the top just under profile information you will see a toggle that looks like:
Toggle it to the right, then scroll down the page until you see **Change your Password**. Choose a strong, memorable password. Once you save your new password, you will be automatically logged out and prompted to log back in.
Your new password must be at least 8 characters long and include:
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 number
- At least 1 symbol
**Important:** Your email address and password are shared between Musicplay Workshops and MusicplayOnline. Changing your password on Musicplay Workshops will also update your MusicplayOnline password.
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