Your Musicplay Workshops password is the same as your MusicplayOnline password.
If you are unable to login into your Musicplay Workshops Account, here’s a couple of things to try before resetting your password:
- Try an alternate email address that the account may be registered under.
- Check the username/password. If your username/password are automatically filled in by your browser, it might be filling in an incorrect username/password.
I forgot my password
You can navigate directly to https://accounts.musicplay.ca/forgot-password and follow the steps in the form.
If you haven’t received a password reset email within 30 minutes, our email to you has been caught in a spam filter. Please check your spam folder and if there’s still nothing there, contact us and we will reset your password.
How do I reset my password when I'm logged in?
- In the top right-hand corner click on the green My Account button and a dropdown menu will appear.
- Click on "Edit Profile".
- At the top just under profile information you will see a toggle that looks like:
Toggle it to the right then scroll down the page until you see “Change your Password”. Choose a strong password that you will remember. When you update the password, you will be automatically logged out and asked to log back in with your new password.
The new password needs to be at least 8 characters long and requires:
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 number
- At least 1 symbol
Note: Your email address and password for MusicplayOnline and Musicplay Workshops are the same. Changing your password on Musicplay Workshops will also change your password for accessing MusicplayOnline.