How do I transfer a MusicplayOnline account to a new teacher?
Transfer remaining subscription time from one MusicplayOnline account to another MusicplayOnline account following these steps.
How do I transfer my Musicplay subscription to a new account?
Important:
If you only want to update your account with a new email address or edit your profile, please review the steps here.
To transfer your Musicplay subscription to a new account or teacher, email support@musicplay.ca with the five pieces of information listed below. Once received, we will create a new account if needed, move the remaining subscription time, and expire the original account.
- The email that your current account is registered to and the expiration date (check that here).
- The school name and/or district associated with your account (if applicable).
- An active email address for the account receiving the subscription time.
- The first and last name of the new account holder.
- Email addresses to contact both the outgoing and incoming teacher (if different from the accounts).