How do I transfer a MusicplayOnline account to a new teacher?
Transfer remaining subscription time from one MusicplayOnline account to another MusicplayOnline account following these steps.
How do I transfer my Musicplay subscription to a new account?
Important:
If you only want to update your account with a new email address or edit your profile, please review the steps to update your account details.
To transfer your Musicplay subscription to a new account or teacher, email support@musicplay.ca with the five pieces of information listed below. Once we receive your request, we will create a new account if needed, transfer the remaining subscription time, and deactivate the original account.
- The email address your current account is registered to, and the subscription expiration date (you can check both in your account).
- The school name and/or district associated with your account (if applicable).
- An active email address for the account receiving the subscription time.
- The first and last name of the new account holder.
- Contact email addresses for both the outgoing and incoming teacher, if different from the current account email (step 1) and the receiving account email (step 3).