How do I disable Auto-Renew or cancel my MusicplayOnline account?

MusicplayOnline does not automatically bill customers like other subscription services. When your account expires no charges are automatically made.

Cancelling a Trial

If you are on a 15-day free trial feel free to use it for the remaining duration, at which time the account will become inactive and no charges will be made.

Cancelling or deleting a MusicplayOnline account

Our subscription service does not automatically renew, you must manually purchase an extension to your subscription. If you let your account expire no charges will be made.

If you would like your account to be deleted please contact us.

Auto-Renewal is on

For a very few customers, their accounts may still be auto-renewing. If you believe your account is renewing and charging you automatically every month or every year please contact us and we will take you off of auto-renewal if that is what you want.

Please Note:

The affects only accounts that were created between March 1st, 2021 and July 31st, 2021.