---
title: Why isn't my credit card working on your store website?
description: If you're having issues processing a credit card payment through the Musicplay Store website you may have to contact your credit card provider to allow an international purchase.
---

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# Why isn't my credit card working on your store website?

## If you're having issues processing a credit card payment through the Musicplay Store website you may have to contact your credit card provider to allow an international purchase.

<https://support.musicplay.ca/knowledge-base/category/the-musicplay-shops/>

Some credit cards are not set up to allow international purchases. Themes & Variations/ Musicplay is a Canadian company so the credit card company may be flagging the purchase as international. Please contact your credit card provider to allow an international purchase.

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