---
title: How do I ask a question, contact support, or submit a bug report?
description: Looking for support or seeing a bug/error on MusicplayOnline that you would like to report? Look no further!
---
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# How do I ask a question, contact support, or submit a bug report?
## Looking for support or seeing a bug/error on MusicplayOnline that you would like to report? Look no further!
### Support Availability
The Musicplay support team is available during [business hours](https://help.musicplay.ca/what-are-themes-variations-musicplays-business-hours?hsLang=en). You can contact them directly by emailing [support@musicplay.ca](mailto:support@musicplay.ca) or by submitting a bug report or feature suggestion using the form described in the Bug Reports and Feature Suggestions section below.
### Bug Reports and Feature Suggestions
If you encounter an issue on Musicplay Online, you can submit a bug report or feature suggestion directly from any page on the site. Click the **Report a Bug** link in the bottom-left corner of the site to open the form. Once submitted, the Musicplay support team will review your report and follow up by email during business hours.
You can also [submit a support ticket online](https://help.musicplay.ca/kb-tickets/new?hsLang=en) to report a bug or leave a feature suggestion.
### Musicplay Teachers Group
The **Musicplay Teachers Group** is a free Facebook community for music teachers who use Musicplay Online. Group members and moderators can help answer common questions, suggest songs and activities, and offer peer support. [Join the Musicplay Teachers Group on Facebook](https://www.facebook.com/groups/52154066077)
[**Note:** The Musicplay Teachers Group is a peer community and is not monitored by the official Musicplay support team. For technical issues or account-related questions, contact](https://www.facebook.com/groups/52154066077)[support@musicplay.ca](mailto:support@musicplay.ca).
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