Skip to content
English
Contact Us
Contact us
  • There are no suggestions because the search field is empty.

What are the system requirements for MusicplayOnline?

To optimize usage of this site, we support the following minimum system requirements.

System requirements for Musicplay Online

Musicplay Online supports the current version and up to two previous versions of Chrome, Firefox, and Safari on Windows 10+, macOS 11+, iOS 14+, Android 11.0+, and Chrome OS. A high-speed internet connection (minimum 5 Mbps) is required for video playback. Internet Explorer is not supported.

Browsers

Chrome: Current version and up to -2 (e.g., if the current version is 125, we support back to version 123)

Firefox: Current version and up to -2

Safari: Current version and up to -2

Internet Explorer: Not supported. Microsoft has retired Internet Explorer. Please use a supported browser such as Chrome, Firefox, or Safari.

Tip:

Don't know how to tell if your browser is up to date? Check it here.

Operating Systems

The following operating systems are supported:

  • Windows 10+
  • macOS 11+
  • iOS 14+
  • Android 11.0+
  • Chrome OS: current version and up to -2 (e.g., if the current version is 125, we support back to version 123)

Network

A high-speed internet connection is required for all video and audio playback. For best results, we recommend a minimum download speed of 5 Mbps for standard video and 10 Mbps for high-definition video.

We cannot guarantee the support of legacy systems. To minimize potential problems, do upgrades when the system is not needed for critical classwork.

If you do not have access to high-speed internet or it is very unreliable consider using the digital resources available here.

If you are wondering about bandwidth requirements to stream video, consult the Vimeo guidelines here.

Whitelist

If your having difficulties viewing content on the site, and you are connected to your school or district network please verify the following URLs are whitelisted:

  1. https://musicplayonline.com/
  2. https://vimeo.com or https://sproutvideo.com
  3. https://musicplay.ca/
  4. https://www.youtube.com/ (for some external videos)
  5. https://jjchoir.com/ (for some external tracks and resources)

How can I tell what browser and operating system I’m using?

Here’s a handy website that detects your settings and lists it below: https://www.whatsmybrowser.org/

If you’re working with our support team, you’ll see a link on this page you can copy displayed like this: “whatsmybrowser.org/b/XXXXXX”. Please send this link to our support team along with a detailed description of your situation, and it will help our team diagnose your problem.