To optimize usage of this site, we support the following minimum system requirements.
Browsers
Chrome: Current version and up to -2 (ie. if the current version is 98 we support back to version 96)
Firefox: Current version and up to -2
Safari: Current version and up to -2
Internet Explorer: Current version and up to -2 (some settings not supported)
Tip:
Don't know how to tell if your browser is up to date? Check it here.
Operating Systems
Windows 8+
Mac OS 11+
iOS 14+
Android 11.0+
Chrome OS: Current version and up to -2 (ie. if the current version is 98 we support back to version 96)
Network
A high-speed internet connection is required for all video and audio playback.
We cannot guarantee the support of legacy systems. To minimize potential problems, do upgrades when you do not needs the system for critical classwork.
If you do not have access to high-speed internet or it is very unreliable consider using the digital resources available here.
If you are wondering about bandwidth requirements to stream video, consult the Vimeo guidelines here.
Whitelist
If your having difficulties viewing content on the site, and you are connected to your school or district network please verify the following URLs are whitelisted:
- https://musicplayonline.com/
- https://vimeo.com or https://sproutvideo.com
- https://musicplay.ca/
- https://www.youtube.com/ (for some external videos)
How can I tell what browser and operating system I’m using?
Here’s a handy website that detects your settings and lists it below: https://www.whatsmybrowser.org/
If you’re working with our support team, you’ll see a link on this page you can copy displayed like this: “whatsmybrowser.org/b/XXXXXX”. Please send this link to our support team along with a detailed description of your situation, and it will help our team diagnose your problem.