What is the refund policy for Themes & Variations?

What is the policy for Subscriptions and Digital Products?

Refunds are unavailable for all digital products. This includes digital subscriptions (such as MusicplayOnline or Summer Symposium access) and digital download resources.

What is the policy for physical products?

Physical products — such as print books, recorders, or branded apparel — are subject to our no-refund policy. Exceptions may be considered for unique circumstances, such as damaged or incorrectly shipped items. To request a refund for a physical product, email orders@musicplay.ca with your order details and the reason for your request.